Suppose you just have a conversation with your doctor and he tells you that you have critical health and you urgently need bypass surgery. Now if you have two choices that are you can go to your nearby hospital and can hire the best surgeon there to take care of you or your friend suggests that your neighbor who is an engineer by profession can perform the same operation within no cost. What would you do? Would you go for it or reject that suggestion?
I think the decision is clear. You will definitely go for the surgeon because he has those skills to carry out your surgery successfully and he has spent a lot of time and money learning it. Here the main reason for choosing that surgeon instead of an engineer is training because training creates a world of difference and yet many companies have not acknowledged the importance of employee training.
There could be many reasons for this. One reason is that employee training is a costly process and companies do not give enough importance to this to spend time on it. But not giving your employees proper training can make your highly skilled employees under qualified because of changing technology and implementing new methods rather than traditional ones.
Here are some of the facts that show the importance of training for your employees:
Untrained workers will cost you time
We are humans and mistakes are a part of our life. We make mistakes in our everyday life and learn from them. But when an employee who is not trained makes some mistakes and does not improve them, the next time the results can be devastating. Because of these mistakes, the organization has to bear a huge loss of time and material. And, that specific task has to be done again by using the new resources. These mistakes not only the employee gets affected but everyone around him including the organization.
Untrained workers are not effective
All of us in our life has been a customer for some services whether it was repairing your cell phone or eating food at some restaurant. Now as a customer no one likes to wait for more than usual because of untrained waiters. Similarly, untrained workers/employees are not that much effective. Because of them more time and money are wasted of an organization when employees are not properly trained or trying to do a task they are not trained for and are not comfortable with.
Untrained workers cost you customer loss
Most of us in our life has been in a situation as a customer where we walked out because of unsatisfactory services. What if this thing happens to you? Nowadays this has become quite common because customers are becoming used to the services that are very much effective. Now to save yourself from losing the customers it all depends upon the training and effectiveness of your employees whether they are comfortable or not in handling the customers’ issues.
Untrained workers make the project difficult and expensive
Trying to save money in the beginning, can cost you a lot in the future. Because when you do not give enough importance to employee training, they make a very simple project a difficult one. Everything that we have mentioned above is a loss when not providing a satisfactory service to your customer. The money wasted on a project because of an untrained employee seems very much costly when considering that all of this could have avoided if there was a skilled and effective employee there rather than an untrained one.
Having trained employees rather than untrained is very much beneficial for your organization because they give you the most out of your technology and services. They will save and make you a lot of money in the long run. So, the best way to invest in your company is to invest in your employees. Companies which provide talent assessment and interpersonal training can help with employee development. Ecap, a company that provides talent assessment, executive hiring and board advisory services can help you in training your employees.