“Start your internet sales.”(online business Singapore)
In the final decade of the 1990s, there was a whisper. Start selling online. It was once a whisper, but now it’s virtually shouted from the rooftops.
However, many companies still choose not to. Of course, they have legitimate reasons, but as technology develops, those justifications aren’t as compelling as they once were.
The best thing you can do, in our opinion, to significantly raise customer happiness, boost revenues, and streamline procedures is to sell online. Here are 5 reasons why e-commerce is unquestionably a viable option for your company.
Reason 1: Growth(online business Singapore)
To begin with, selling online helps you to deliver superior service with a minimum of labour. The time saved by e-commerce can then be used to expand your firm, for example, through outbound sales and marketing, which will eventually help you bring in more money.
Automatic sales strategies(online business Singapore)
Starting an internet business also gives you the opportunity to automate cross-selling, upselling, and use predictive ordering. By employing these sales strategies online, you can easily inform your consumers about related products and generate interest in products they may not have previously desired. Cross-selling and upselling result in a much higher order value, according to research.
Second: Individualization(online business Singapore)
Successful B2B businesses offer their customers customised product catalogues and pricing that is tailored to their individual trade agreements. However, determining the most effective strategy for approaching this kind of customer-specific pricing and selection can be difficult.
Give each customer exactly what they require(online business Singapore)
The current, user-friendly method for accomplishing this is to give customers access to an online space where they can view their individual order histories and special prices. Setting up such a setting in an integrated web store based on your ERP is simple. It’s a straightforward solution that significantly improves the effectiveness and creativity with which daily problems are resolved.
You can create individualised marketing tactics with the aid of an ERP-integrated web store. Check out our blog pieces on tailored content marketing, smart content, and personalised email marketing if you’re interested in learning more about this subject and its application to your organisation.
Reason 3: Reduced support expenses
By serving as a resource for customers, a B2B online sales portal helps your company save money.
Your online store’s e-commerce platform can simply respond to all of your customers’ inquiries regarding the sizes, colours, and quantities you have in stock as well as inquiries for exclusive bulk discounts.
Maximize the potential of your ERP
Setting up your system to answer other commonly requested inquiries, including the availability of product parts and service requests, is also a smart idea. You can use the existing logic in your web store directly if your ERP and web store are integrated.
If you don’t have to respond to questions of this nature through phone or email, just think of how much time and money you’ll save!
Reason 4: Effectiveness and precision
Does your order processing still involve physical labour?
If so, your business is wasting a lot of time and money on a laborious procedure that is prone to error. Order processing is removed from your sales team’s control when you launch an online store that is integrated with your ERP system.
For your sales people to reach their full potential, you must launch an online store.
Real-time delivery of essential information
When your web store is created inside of your ERP, data may be sent back and forth without any problems. Orders placed on your website are consequently automatically updated in your ERP.
It also functions the other way around. Orders placed in-person, over the phone, or online are all immediately accessible in your online store. If it’s in the ERP, you can add it to your online store. This implies that your salesperson can generate and store a quote while on the phone with a customer. The client can then review it, make changes, give their approval, and even immediately turn it into an order.
This not only cuts down on operational time for your business but also enhances the accuracy of order data, maximises the effectiveness of your sales team, and prepares the way for superior customer service.
Reason #5: A 24/7 operation
Customers should be allowed to place their orders whatever they’d like, whether it’s by phone, fax, email, or online, because good businesses put their customers first. Don’t you want to allow clients to place orders anytime they want, though?
Having a web store is the most convenient approach to offer this service. Your company will be able to offer prices and goods tailored to individual customers whenever it wants (day or night), and it will be open all the time. Our B2B customers’ experiences indicate that they actually sell more outside of regular business hours.
Make Sales All Day, Every Day – Case Study
E-commerce is available around-the-clock, which benefits both customers and businesses. A wonderful example of this is Pelican Rouge, a Selecta brand and international coffee provider that serves 7 million coffee drinkers each day. Every month, they called 40,000 people, but they were losing out on a lot of revenue because many customers couldn’t place orders during business hours.
But soon after opening their integrated web store, they began to experience a wide range of advantages. Customers can submit orders outside of business hours, including on weekends, thanks to a 24/7 service and automatic order processing. Order accuracy is assured by their ERP, Dynamics AX, which provides all of the product data and computes costs.
You could have some questions concerning online business after reading this. What sort of investment is required for internet selling? What is the expected time frame? Will your clients ever place an online order?
Have you ever considered if investing in an internet business would be wise? Better yet, ask yourself “Should I launch an internet business?” If you indicated that you would like to start an online business for yourself and you yesed to either of those questions, then this post is for you.
In this article, we’ll provide the case for why beginning an online business is one of the best investments you can make for yourself, particularly in the current economic climate. So, if you’re ready to learn about some excellent reasons why you should think about starting your own online business, let’s get started.
The independence that an online business provides is what makes it appealing. Online business owners now have the freedom to work from any location thanks to technology that is getting more and more mobile friendly.
Nowadays, you may find a lot of people working on their start-ups while drinking coffee in any coffee shop. Knowing that you can essentially work from anywhere in the globe, at your convenience, and yet generate money is a wonderful feeling, too.
The finest aspect is that you cannot be dismissed when it is your business. You can only genuinely enjoy freedom when you cannot be dismissed.
Start working part-time.
Although starting an online business requires time and effort, the amazing news is that you may do so while working part-time. Testing out those brilliant ideas that have been keeping you up at night doesn’t have to mean putting your job at jeopardy.
You can start working on your web business over the weekend and in your spare time. While maintaining your day job income, you may establish your online empire and start making money.
You may then determine if working a 9–5 is what you truly want to do with your life once your business starts to take off and the big money starts coming in.
But the decision is yours. You may start generating your own flexibility and providing yourself options when you build your online business part-time.
It’s all about the possibilities: options, options, options!